Our agency is built by top-tier professionals in the hospitality, luxury, and event sectors who have come together to redefine what premium staffing looks like. 

Bringing experiences from over 50 events, we blend elegance, precision, and personalization in everything we do. Every member of our team is carefully selected, thoroughly briefed, and aligned with your brand’s identity, from tone and appearance to cultural fluency and guest interaction.

We invest deeply in both our clients and our talent, ensuring each event is executed with intention, grace, and professionalism. The result? Seamless experiences, lasting impressions, and partners who return year after year.

At LALU Agency, quality is built into every stage of our process. From the initial briefing to the final guest farewell, we ensure that every detail aligns with your brand and expectations.

We begin with a thorough client consultation to understand your goals, tone, and audience. Our team is then carefully selected and trained for your specific event, including protocol, guest interaction, and brand messaging.

On-site, we provide team leads or coordinators to supervise and support performance in real-time. We also run internal quality checks, from punctuality to presentation and professionalism.

What truly sets us apart is our people. We attract top talent by valuing staff well-being, offering fair conditions, and fostering loyalty. Happy, motivated teams create exceptional guest experiences, every time.

With years of experience and a culture of constant improvement, we don’t just meet expectations, we raise them

We recommend reaching out as early as possible to secure your ideal team. However, we also offer last-minute solutions and are equipped to provide staffing with very short notice when needed.

Yes. After your consultation, we’ll present a curated selection of vetted profiles. You have full approval over the final team, and we’ll ensure they’re aligned with your brand, language needs, and event aesthetic.

Yes! We offer on-site team leads and supervisors who manage scheduling, performance, and real-time coordination to ensure everything runs smoothly without you having to oversee logistics.

Yes! All staff receive tailored pre-event trainings, including brand briefing, tone of voice, protocols, and guest interaction strategies. For specialty roles, we provide role-specific preparation.

Absolutely. Our senior staff are trained in VIP protocol, corporate etiquette, and security-aware practices. For government, tech, and defense-related clients, we can coordinate with your security team and assign staff with prior experience in high-clearance or confidential environments.

Of course. We offer continuity staffing options, allowing you to retain the same trusted team across multiple activations, product tours, or recurring campaigns. This ensures consistency in brand voice, guest experience, and operational flow.

Yes. We understand that event dynamics change quickly. Our operations team is available 24/7 and can activate pre-vetted, on-call staff within short notice — without compromising on quality or professionalism.

Yes! All of our staff are legally contracted, insured, and fully compliant with labor and tax regulations in Spain and the EU. We also handle worker well-being, and HR support internally, giving you one less thing to worry about.

We require all multilingual staff to provide valid certification and undergo an independent language assessment prior to onboarding. Regardless of prior experience, every candidate is tested to confirm fluency, accuracy, and comprehension.

Yes. Our extensive talent network allows us to provide fully briefed, brand-aligned teams for multiple clients simultaneously, even within the same venue or event. Whether you need hosts for several stands at a trade fair, or staff representing different brand identities across zones, we ensure each team member is properly trained in tone, protocol, and objectives.

We manage each brand with care and precision, so that your presence remains consistent, professional, and distinctive, no matter how many activations are happening at once.

Absolutely. All our engagements are backed by formal contracts, ensuring clarity and professionalism on both ends. NDAs can be included upon request, which is common for product launches, private events, and high-profile clients. We prioritize discretion and ensure that all legal documentation aligns with your internal protocols and privacy requirements.